About Our Teams

It’s our people that make us great

As a leader in the global elective healthcare industry, our staff reflect the world-class service we offer and are central to our continuing success. We are a visionary business that is expanding both nationally and internationally offering great opportunities.


Find out more

  • Optical Advisors
  • Support Functions
  • Contact Centre
  • Surgery Team
  • Optometry
  • Store Management
  • Nursing
  • Graduate Corner
  • Apprenticeships

Optical Advisors

Optical Advisors

Our Optical Advisors are expert and experienced retail individuals able to capture and retain customers as they walk through the door. You will be the heartbeat of the company encouraging new custom and building relationships with people who wish to change their current supplier.

As an Optical Advisor you will be a people person, able to deal with complex issues and advise on course of actions. You must be computer literate as you will be required to input sensitive information into our central database system. You must also have a passion for Optical Retailing as this is mainly a customer facing role.

Explore our opportunities and take the next step with an Optical Advisor career with Optical Express.

 

Support Functions

Support Functions

With over 100 retail outlets, 2,000 members of staff worldwide and thousands of weekly transactions, Optical Express has a substantial inflow and outflow of payments, goods and services. Our support functions are a crucial element of operational success.

Without effective, timely and measureable delivery from our support network our customers cannot benefit from the exceptional customer service that Optical Express offers. Our support functions include:

  • Auditing
  • Finance / Accountancy
  • Human Resources / Payroll
  • IT
  • Marketing
  • Property
  • Recruitment
  • Training
  • Warehouse & Distribution

 

Contact Centre

Contact Centre

Our Customer Contact Centre is based in newly refurbished offices situated in the centre of Glasgow.

Our entire Customer Contact Centre team works together to provide support to and enhance the experiences of our patients. A number of different roles exist, from handling inbound and outbound customer enquiries, to booking appointments, to managing teams of operators. As our team members directly deal with patients, it is critical that they have strong communication skills, and are able to use judgment, initiative, and tact while building rapport.

All successful candidates enjoy a fully comprehensive training programme as part of our professional induction programme. There are also numerous opportunities for advancement, as we encourage each individual’s career development.

 

Surgery Team

Surgery Team

Optical Express is a world leading provider of laser eye surgery, our Surgeons have carried out over 2,000,000 procedures worldwide.

We are dedicated to using the advanced, most effective, and most state-of-the-art technologies. Our commitment to excellence extends beyond technology, however; we strive to provide the best possible experience for our patients, from pre-operative care and counselling, to treatment, to post-operative monitoring and follow-ups.

Backed by an International Medical Advisory Board, Optical Express has achieved unrivalled clinical results. As part of our team, you can help us to build on our successes.

Nurses

Our Nurses are dedicated to providing the highest standard of care. As part of our refractive surgery team, you will work alongside our world renowned Surgeons. We have both full and part-time positions, as well as a registered bank of Nurses.

Surgeons

As a Refractive Surgeon for Optical Express you can expect to work in an environment where accuracy and safety come first. Performing LASIK, LASEK, and Intraocular Lens procedures, our Surgeons are supported by well-trained teams of Nurses and Optometrists.

As part of our refractive surgery team, you will be using only the best technologies available. With our retail teams dedicated to making sure our clinics run smoothly, you are free to focus on your job – changing lives.

 

Optometry

Optometry

Join us and work alongside the best. As a world leading provider of laser eye surgery, we have some of the worlds most skilled Optometrists and Ophthalmic Surgeons working with us.

Our International Medical Advisory Board, chaired by Mr. Steve Schallhorn, former Head of Ophthalmology for the US Navy, acts as the custodian for our deliverance of clinical excellence.

Our Optometrists have access to our state-of-the-art technology, and can expect to work with a wide variety of patients. From contact lens customers coming in for a regular eye-test, to laser eye surgery patients, our Optometrists receive the same unparalleled exposure to technologies and patients as our Ophthalmic Surgeons.

 

Store Management

Store Management

With over 400 locations across Europe, our retail teams play a key role in helping us deliver a world-class service. We have positions in laser eye surgery, optical services, and cosmetic surgery. Regardless of your position, we will provide you with all the necessary training you need to succeed.

Our retail teams operate in a fast-paced environment, interacting with a variety of individuals, from medical professionals, to surgery patients, to retail customers. Team members can expect to take on an assortment of tasks. At the front line with customers, our team members are expected to be friendly and engaging, providing a positive first impression of Optical Express.

 

Nursing

Nursing

Our nurses support the surgery team and provide expertise in surgery. Our nurses have a ‘hands on’ role during the surgical day including admissions, scrub assistance and discharging patients with aftercare advice and medications

Our Nurses are dedicated to providing the highest standard of care. As part of our refractive surgery team, you will work alongside our world renowned Surgeons. We have both full and part-time positions, as well as a registered bank of Nurses.

 

Graduate Corner

Graduate Corner

We realise that once graduates leave university they are desperate to get on the employment ladder. Our Pre-Registration scheme is cutting-edge and is designed to help graduates move into the Optometry industry.

We also run a Summer School and various apprenticeships roles that are accessible from our Graduate Corner section.

 

Apprenticeships

Apprenticeships

Our Apprenticeship programme sets you up for a career at Optical Express. We currently run apprenticeships in accountancy, as part of our Summer School programme and in various retail and sales positions.

Find out how Optical Express can help in your next career step and set you on the path to success.